Our story

Robert Fletcher

Director

Robert Fletcher has worked in estate agency since 2000 and in that time has been based in a variety of different locations across Kent. Prior to joining Foundation in 2010, Robert spent the previous two years working for a large London based firm at their prestigious Chislehurst office. Here Robert had the pleasure of dealing with the sale of some truly outstanding homes, whilst also dealing with some truly exceptional clients. Consequently, Robert takes great pride in the attention to detail and quality of service that he provides for our customers, alongside his friendly yet professional manner.

Josie Fletcher

Director

Josie Fletcher joined Foundation in 2019 in a supportive role alongside her husband Robert. Her experience lies mainly in working with families requiring support for mental health and emotional wellbeing. Josie is level 7 Post Grad Degree educated in a Psychoanalytical approach to working with families, which gives her an excellent understanding of people’s needs. In 2021, Josie took on the role of Company Director at Foundation, to work alongside Robert in a full time capacity. Her experience in direct work with families has provided her with outstanding people skills and a sense of patience and compassion which are valuable characteristics in such a people centric business. Josie has a great passion for charity work and spent time as a trustee and fundraiser for The Princess Project and in 2018 ran the London Marathon, raising funds for The Alzheimer’s Society. She enjoys family days out with Robert, their three children and the family Pug!

Cyndi Hoare

Head Of Land & New Homes

Cyndi Hoare joined the team at Foundation in 2025, having spent the last 6 years heading up the Land & New Homes department for Strutt & Parker (Kent). Cyndi is a seasoned professional in the property industry, bringing 20 years of comprehensive experience to the world of new build properties. With an unwavering passion for all things property-related, Cyndi’s journey has been marked by her dedication, expertise, and exceptional ability to navigate the intricacies of the market.

Throughout her impressive career, Cyndi has cultivated a deep understanding of every facet of the property landscape. Her journey began in the realm of second-hand homes, where she honed her skills in negotiation, market analysis, and client relations. Her ability to seamlessly connect buyers with their homes, while providing sellers with unparalleled support, quickly established her as a trusted advisor within the industry.

As her career evolved, Cyndi transitioned seamlessly into the realm of land and new build properties. With an innate curiosity and relentless pursuit of knowledge, she quickly became a beacon of expertise in this specialised niche. Her 20-year journey allowed her to witness the evolution of the new build sector firsthand, gaining insights into the latest design trends, construction methodologies, and buyer preferences.

Cyndi’s unique strength lies in her ability to bridge the gap between large PLC developers and small, single-build developers. Her adaptability and agility enable her to navigate the diverse needs of various stakeholders, resulting in successful collaborations that lead to outstanding properties and success. Her invaluable insights have often been the catalyst for bringing visionary projects to life, serving as a testament to her commitment to excellence.

Richard Long

Head of Lettings

Richard heads up our lettings department having worked within the industry for over 35 years. Richard has worked in various markets both in Kent and London having started from a trainee and working up to director level. Richard has extensive industry knowledge across both sales and lettings, is ARLA trained and therefore very well placed to join the Foundation team. Richard started his career in Kent in the 80’s and after many successful years moved to London where he worked for the same company for 22 years reaching Lettings Director level for a large independent company with offices across London. Richard returned to Kent, the county that is dear to is heart in 2012 and has been successfully enjoying his time here delivering excellent results and customer service which Richard believes to be the fundamentally what clients look for most when choosing an agent. A keen lover of music, although his guitar playing still needs attention and lover of design along with social history, Richard is always busy with his head in a book or enjoying the local countryside where he lives near Faversham.

Chris Selby-Green

Senior Associate

Chris Selby Green began his estate agency career in 1988 as a trainee negotiator—just before the Bank of England raised interest rates to 15%, which was a steep learning curve! Over the years, Chris has built a wealth of experience across Kent, working in towns and villages from The Weald to Ashford, Canterbury, Rochester, and Faversham. His dedication and performance saw him quickly rise to the role of Branch Manager.

One of his proudest achievements came in 2006, when he was awarded for running the most profitable branch in the Kent, Sussex, and Essex region, while working for the UK’s largest national estate agency at the time.

Since 2013, Chris has stepped back from management roles to focus on the aspects of the job he enjoys most—valuing properties, conducting viewings, and engaging directly with clients.

Outside of work, Chris enjoys spending time with his family and Border Collie, Doug. He’s also an avid mountain biker and hill walker.

Martin Colver

Senior Associate

Martin is a senior figure within our residential sales team and has over 32 years of industry experience. He first became an estate agent in 1992, working for Mann Countrywide, originally as a Negotiator in Sittingbourne and Medway, then as a Branch Manager at the Gillingham and Rochester offices. In 1999, Martin became the Branch Manager of the prestigious Maidstone Grove Green office, which he successfully ran for 25 years, before joining Foundation. He has a wealth of industry knowledge and experience, ranging from valuing all manner of property to successfully finding clients their dream homes and ensuring that process is a smooth one. Martin’s mantra has always been ‘To be open and honest with all involved and communication is key’. Martin is a family man and has always lived and worked in Kent, he enjoys city breaks, skiing and weekend walks with Alfie, the family dog.

Kevin Betteridge

Senior Valuer

Kevin started his career in estate agency in 2005 with one of the large, corporate agents, based within their Herne Bay office. Kevin’s passion for both property and people meant that he quickly progressed to the role of Branch Manager and after just four, short years he was running the flagship Ashford office for another large national estate agency chain. In 2013, Kevin was invited to work for Miles & Barr in their prestigious Canterbury branch, where he spent the next six years as their Head Valuer, ensuring they maintained their position as the number one agent in Canterbury. Consequently, Kevin brings a wealth of experience with him to Foundation and we were delighted when he joined us in 2020 as our Senior Valuer. In his spare time, Kevin enjoys cooking and has recently learnt how to BBQ and smoke meats. Home improvement is also a big passion of his and it is his dream to buy a house with lots of character and take on a full refurbishment.

Tracey Keithson

Sales Progressor

With over 27 years’ experience in the estate agency industry, Tracey brings a wealth of knowledge, experience and a genuine passion for helping sales progress smoothly from offer accepted through to exchange and completion.

Throughout her career, Tracey has worked across a variety of roles and in some of the industry’s leading flagship branches, giving her a broad understanding of every stage of the sales process. This experience means she understands the pressures and priorities of everyone involved, from the initial instruction and marketing of a property through to negotiating an offer and progressing the sale to completion.

Having spent many years specialising in sales progression, Tracey knows that accepting an offer is only the beginning. With multiple parties involved in every transaction, she understands the importance of clear communication, attention to detail and keeping everyone moving in the same direction. Her experience allows her to anticipate potential issues, maintain momentum throughout the chain and help ensure each transaction progresses as smoothly as possible through to completion.

Tracey is an award-winning sales progression specialist, with a reputation for being proactive, approachable and persistent when it comes to getting things done. She works closely with buyers, sellers, solicitors, mortgage brokers and agents to keep transactions moving, identify potential issues early and provide reassurance throughout what can often be a stressful process.

Outside of work, Tracey enjoys spending time with her husband and daughter. She is also a huge fan of Strictly Come Dancing and loves nothing more than a good night in watching the show with the family or attending the Strictly Live tour. Her love of the show has even led to her finding a way to meet some of the professional dancers after their performances!

For Tracey, sales progression is about more than simply chasing updates. It’s about building strong relationships, keeping communication open and using her experience to make the journey from offer accepted to completion as smooth and stress-free as possible

Terrie Shackleford

Marketing Coordinator

Terrie is our newest recruit to Foundation and has come from a travel and tourism background, having spent over 20 years managing a successful team and has great values around customer service. Her passion for property has come from a personal experience and she has spent a huge amount of time renovating Victorian houses, she is creative-minded and loves interior design, having an eye for detail, organisation and project management.

She has spent time with her previous company supporting charities and working on local initiative projects within her local community. Running the London Marathon and raising money for a children’s charity is one of her greatest achievements. Still a keen runner she supports the local running club in her hometown of Faversham.

Enthusiastic for being outside, Terrie loves walking her dog, Otto and cycling with her family. She also enjoys camping with her children and travelling to the Mediterranean. Spending weekends at the coast, Terrie particularly loves Folkestone and enjoys seeing how this seaside town is evolving with its vibrant art culture.